Private Parties » FAQ
What style of party can I have?
We offer cocktail parties, sit-down dinners, and family style dinners. We will work with you to help finalize your choice in the days prior to your event.
What does a food and beverage minimum mean?
Base on the day of the week, start time and duration of your event the party will be given a minimum dollar amount that must be met in food and beverages. Once you have chosen your menu options if it is less than the minimum you will be charged the difference. If it is more you will be charged that amount
How long is the event booked for?
Based on the package you have chosen for your event, you party begins at the time of the reservation and ends at the end of the duration of the package. Therefore, it is very important that all of your guests arrive on time. So for example if your event is scheduled at 7:00pm, for a two hour event, and half arrive at 8:00 pm the event is still over at 9:00pm.
What time can my party begin?
Your party can begin at anytime you would like, bare in mind that on Friday and Saturday between 7:00pm and 9:00pm we are much busier and allow cook times in the kitchen to be a little more.
What happens if I stay longer than the agreed time?
Based on the number of people in your party we will give you an estimate of length for your event. Staying longer has an extra charge of $15 per person of the food and beverage consumption for every 1/2 hour, plus tax and 20% gratuity. However, we plan our reservations based on large parties being 2 hours. It is extremely important that you let us know if you plan on staying longer so we may plan accordingly for other guests. This must be done in advance, otherwise we will only be able to accommodate you for the time your event was set for.
What happens if my party increases?
Due to our limited space and demand, we strongly recommend that you let us know if there is an increase of number of people as soon as possible. While we will make every effort to accommodate your request, changes can only be guaranteed based on available space. Please note that generally we will not be able to increase the guest count on the day of your event. Please call no later than 72 hours from your event.
What happens if my party decreases?
You will still be charged at the guaranteed minimum. For example: If you guarantee 20 people and only 15 show you will be charged for the 20 people. However we will still provide you with the food you are paying for and would be more than happy to box it for you.
Can we substitute menu items?
If there is a guest with special food needs please notify us prior to your event. Otherwise, menu substitutions are not available for set event menu's
Is there a corkage fee or a fee if we bring in a cake?
There will be a $15 corkage fee per bottle. If you bring a cake, we will be glad to serve it for you at no additional charge. However the cake or dessert must come from a bakery and not be homemade per guidelines set by the Illinois Department of Health.
How will I be charged?
Your party was reserved with a credit card, however with events of larger size we must have the card present at the time of payment for security purposes. If this is a company event and the person paying will not be here we will need a signed authorization 72 hours prior to the event. The policies for no show, or cancellation are stated in the contract.
Is gratuity required and can we do separate checks?
A service charge of 20% is added to parties of 6 or more. Event menu's are designed to be paid by one party and can not be on separate checks. Therefore it is the policy of the restaurant to not do separate checks on parties of 8 or more.
How do I reserve my private event?
Contact the restaurant's General Manager Noe Bautista or email at info@havanachicago.com
